Heated Mat for Cats & Dogs: A Warm Spot of Their Own
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Color, Size, Style
Color, Size, Style
Color, Size, Style
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Product description
Your pet stays warm in its own spot during the cold season instead of on the sofa or bed. The electric mat heats via a corded controller, with automatic temperature control or three heat settings, depending on the version.

- Automatic or 3 heat settings – The automatic version maintains the temperature on its own, so you don't need to adjust it. With the 3-setting version, you can adjust the heat to the season and your pet.
- Removable, washable cover – Hair and dirt go into the wash with the cover, keeping your pet's favorite spot clean.
- Three sizes – Small, Medium, and Large, so your pet can stretch out fully.
- PVC material – The durable surface is made for everyday use.
- Requires a power outlet – The mat is powered by a cord. Make sure there's an outlet near your pet's resting spot.
For a cat's corner, a dog bed, or a cool windowsill spot in winter.
Product details
| Product type | Electric heating mat for cats and dogs |
| Temperature control | Automatic (constant temperature) or 3 manual heat settings, depending on the version |
| Colors | Green, Yellow |
Frequently asked questions
How long does delivery take?
We process your order within 1–5 working days. After that, your parcel is usually on its way for 7–10 working days – 8–15 working days in total in most cases.
Around public holidays or at busy times it can take a little longer. If there is a delay, we will let you know by email.
How much is shipping?
Nothing. Shipping is always free, with no minimum order value. Taxes and duties are already included in the price – there is nothing extra to pay on delivery.
What happens after I order?
- Order: choose your variant and quantity, add it to your cart and enter your address and payment method at checkout.
- Order confirmation: right after payment you receive an email with your order number.
- Shipping: as soon as your parcel is on its way, you receive a second email with your tracking number.
- Delivery: DHL or a comparable carrier delivers the parcel to your home.
Where is my parcel?
With the tracking number from the shipping email you can see where your parcel is at any time on our Track your order page. Unfortunately we cannot arrange a fixed delivery date or time.
Which payment methods can I use?
PayPal, credit card (Visa, Mastercard, American Express), Apple Pay, Google Pay and EPS. Payment is SSL-encrypted and we do not store your payment details.
Can I return the item?
Yes. You have 30 days from receipt. The item should be unused and complete, ideally in its original packaging.
How it works: register your return with your order number via Start a return or by email. You will then receive all the information you need to send it back.
If you return an item for personal reasons (for example you don’t like it or chose the wrong variant), you pay the return shipping costs.
What if the item arrives damaged or wrong?
Please get in touch as soon as possible with your order number and a few photos of the item. You will receive a replacement or a full refund, and we cover the return shipping costs. Sometimes, no return is needed at all.
How can I contact customer service?
By email at info@zorenzo-store.shop or via our contact form. We are available Monday to Friday, 8:00–17:00 (CET) and usually reply within 24 hours on working days.