Heated Neck, Shoulder and Back Wrap – Flannel with 6 Heat Settings
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Product description
A cool evening, tense shoulders after a long day at the desk—this is where the heated scarf comes in. It wraps softly around your neck, shoulders, and back, providing soothing warmth within seconds.

What you’ll love
- Fast heating — The scarf reaches its desired temperature within 30 seconds.
- 6 heat settings — Adjustable from 38 °C to 65 °C for your personal comfort.
- Automatic shut-off — The device switches off automatically after 90 minutes for your protection and includes overheating protection.
- Hands-free fit — An adjustable waist strap, snap buttons, and weighted design ensure a secure fit, even while moving.
- Soft flannel material — Double-sided plush flannel distributes heat evenly and feels comfortable against the skin.

Perfect for
The heated scarf keeps you warm on the sofa on cool evenings, at your desk while working from home, or while relaxing in the bedroom. It complements a calm, cozy home style and is easy to incorporate into your everyday routine.

Technical specifications
- Material: Flannel
- Rated power: 100 W
- Rated voltage: 220 V
- Weight: 1,120 g
- Heating temperature: 40–60 °C
- Temperature control range: 30–55 °C
- Control cable length: 120 cm
- Dimensions: 60 × 90 cm
- Plug type: EU, UK, or US plug
- Safety features: Automatic shut-off after 90 minutes, overheating protection
Scope of delivery
- 1x heated scarf
- 1x LED remote control
- 1x EU power plug
- 1x instruction manual
Frequently asked questions
How long does delivery take?
We process your order within 1–5 working days. After that, your parcel is usually on its way for 7–10 working days – 8–15 working days in total in most cases.
Around public holidays or at busy times it can take a little longer. If there is a delay, we will let you know by email.
How much is shipping?
Nothing. Shipping is always free, with no minimum order value. Taxes and duties are already included in the price – there is nothing extra to pay on delivery.
What happens after I order?
- Order: choose your variant and quantity, add it to your cart and enter your address and payment method at checkout.
- Order confirmation: right after payment you receive an email with your order number.
- Shipping: as soon as your parcel is on its way, you receive a second email with your tracking number.
- Delivery: DHL or a comparable carrier delivers the parcel to your home.
Where is my parcel?
With the tracking number from the shipping email you can see where your parcel is at any time on our Track your order page. Unfortunately we cannot arrange a fixed delivery date or time.
Which payment methods can I use?
PayPal, credit card (Visa, Mastercard, American Express), Apple Pay, Google Pay and EPS. Payment is SSL-encrypted and we do not store your payment details.
Can I return the item?
Yes. You have 30 days from receipt. The item should be unused and complete, ideally in its original packaging.
How it works: register your return with your order number via Start a return or by email. You will then receive all the information you need to send it back.
If you return an item for personal reasons (for example you don’t like it or chose the wrong variant), you pay the return shipping costs.
What if the item arrives damaged or wrong?
Please get in touch as soon as possible with your order number and a few photos of the item. You will receive a replacement or a full refund, and we cover the return shipping costs. Sometimes, no return is needed at all.
How can I contact customer service?
By email at info@zorenzo-store.shop or via our contact form. We are available Monday to Friday, 8:00–17:00 (CET) and usually reply within 24 hours on working days.